Privacy Policy

Effective Date: July 1, 2026

SMART MASONRY PHILIPPINES, INC. respects your privacy and is committed to protecting the personal information you share with us through our website, Facebook Page, Messenger, advertisements, forms, email, phone calls, and other official communication channels.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012.

1. Who We Are

SMART MASONRY PHILIPPINES, INC. is a building materials company that manufactures and supplies SMART Masonry blocks and related construction wall system products.

For privacy-related concerns, you may contact us at:

SMART MASONRY PHILIPPINES, INC.
Email: info@smartmasonry.com.ph
Phone: +63 917 825 9123
Website: https://www.sma rtmasonry.com.ph
Address: 888 Industrial Megacity, Highway 2000, Phase 2, Brgy. Sta. Ana, Taytay, Rizal 1920, Philippines

2. Information We Collect

We may collect the following information when you contact us, submit an inquiry, request a quotation, send project details, or message us online:

Full name
Mobile number
Email address
Company name, if applicable
Your role in the project, such as homeowner, architect, contractor, developer, or representative
Project location
Type of project, such as house, fence, warehouse, development, or other construction work
Architectural drawings, plans, photos, measurements, or other documents you choose to send
Messenger, email, website form, or call inquiry details
Other information you voluntarily provide to help us respond to your request

We may also collect basic website information such as device type, browser, pages visited, and cookies or similar technologies if enabled on our website.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

Responding to your inquiries
Preparing quotations, estimates, or product recommendations
Coordinating project requirements
Scheduling calls, presentations, site visits, or follow-ups
Sending information about SMART Masonry products and services
Improving our customer service, sales process, website, and marketing
Maintaining internal records and customer relationship management systems
Complying with legal, accounting, regulatory, or contractual obligations

We only collect information that is reasonably necessary for these purposes.

4. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with:

Authorized employees and representatives of SMART MASONRY PHILIPPINES, INC.
Engineers, estimators, sales staff, or project coordinators assisting with your inquiry
Service providers that help us operate our website, email, CRM, advertising, analytics, or communication systems
Government agencies, regulators, courts, or legal authorities when required by law

We do not share your personal information with unrelated third parties for their own marketing without your consent.

5. Use of Facebook, Messenger, and Online Advertising

When you contact us through Facebook, Messenger, Instagram, Meta advertisements, or similar platforms, your information may also be processed according to the privacy policies and terms of those platforms.

We may use advertising tools such as Meta Ads to reach people who may be interested in SMART Masonry products. These platforms may use cookies, pixels, or similar technologies to measure ad performance and improve advertising relevance.

6. Storage and Security

We take reasonable organizational, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Access to customer information is limited to authorized personnel who need the information to perform their work.

7. Retention of Information

We keep your personal information only for as long as necessary for the purposes stated in this Privacy Policy, including quotation preparation, project coordination, customer service, recordkeeping, legal compliance, and legitimate business follow-up.

When the information is no longer needed, we will securely delete, anonymize, or archive it where appropriate.

8. Your Rights

Under the Data Privacy Act of 2012, you have rights over your personal information, including the right to be informed, access your data, correct inaccurate data, object to processing, request deletion or blocking, and file a complaint with the National Privacy Commission.

To exercise your rights, please contact us using the contact details above.

9. Accuracy of Information

Please make sure that the information you provide to us is accurate and updated. If your contact details, project information, or submitted documents change, you may inform us so we can update our records.

10. Links to Other Websites

Our website, messages, or advertisements may contain links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data processing practices. Updates will be posted on this page with the revised effective date.

12. Contact Us

For questions, concerns, corrections, or requests regarding your personal information, please contact: